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You can submit a Refund Request if:

•Goods are not received 30 days after the supplier confirmed shipment.
After payment has been made, buyers can submit a Refund Request any time before they confirm delivery of goods.
Refund Requests may or may not be approved by KUUKIE. Please negotiate with the KUUKIE to reach an agreeable term for refund. Any refund made will complete the transaction.
Return time period includes:
• 3 to 5 business days for us to process your return
• The time it takes your bank to process our refund request
The refund will be returned by the payment method you used. If you pay the order by Visa/MasterCard, we will refund to your Visa/MasterCard. If you do not receive the return and the fund does not appear in your account within 2 weeks from the day we consented to your return, please contact us for help.
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